Buyer TOS
SHIPPING & HANDLING
Delivery Times:
Delivery times for items will have an impact depending where you order from!
Standard Mail
Same State:
3-5+ business daysInterstate:
4-7+ business days
International Standard Mail:
US/UK/EU:
9-25+ business daysRest of the world:
9-25+ business days
Price listings for buyers outside of Australia are not inclusive of tariffs, duties, and fees.
🌸Enjoy safe tracked shipping on all orders!🌸
Shipping:
Orders are shipped via standard letter mail through Australia Post
(with or without tracking depending on which option you select if you live in Australia).
This is not parcel post or courier delivery.If you pick untracked shipping for your order, please be aware of the potential delivery delays and if it gets lost in transit, as Australia Post cannot confirm if mail is lost or delayed if it's untracked. If you’d like extra security, please choose tracked shipping.🩵Etsy’s checkout system does not currently provide a standard letter mail option, which may cause the service to appear as parcel at checkout.
Handling:
Orders usually take 1-3 days to pack and send off for delivery!
REFUNDS POLICY
Physical items:
Untracked domestic:
Refunds are not offered for lost mail, I'm sorry!Tracked international & domestic:
Refunds are only offered if your order is confirmed lost by carrier.Change of mind/Item damaged:
Refunds are only accepted if items are in brand new, unused condition.
Items that have been used, damaged, altered, or opened are not eligible for a refund.
Once your order has been shipped or is in transit, I’m unable to offer refunds until it arrives.• Please contact me via [email protected] within 14 days of delivery with any issues!
Digital items:
All digital products are non-refundable.
Due to the nature of digital products, refunds or exchanges cannot be offered once the item has been purchased.If you experience any issues regarding your digital item, please contact
me and I’ll be happy to help!
RIGHTS & OWNERSHIP
** Purchasing a product does not grant ownership of the artwork or license to reproduce it. **
Unauthorized use, copying, or redistribution of my art may result in copyright infringement.
Thank you! ❤︎
By purchasing from my shop, you’re supporting a small artist from Australia!
I greatly appreciate your patience with the shipping process and
your support for my work!
